About Brandex

What is Brandex?

Brandex is an online complaint platform, where complaints from consumers are easily, simply and free of charge transmitted to the appropriate companies by mail and post, with the main goal of solving the problem.

Brandex offers a holistic solution to solve complaints, increasing customer satisfaction and creating a positive customer experience.

For everyone!

Before the purchase action, consumers check their brand choice through Brandex by evaluating consumer complaints, brand responses and thank you messages from companies.

Thanks to the database of real customer comments on purchase processes, Brandex becomes an important reference source for consumers who actively influence purchase decisions and brand preferences.

Always with you...

Through our partnership with Ylex, we offer legal advice on brandex.ch.

Customers can buy these services directly, receive a phone or video call from Ylex and get an initial assessment from a legal perspective.